i thought about it for a couple of days and i contacted them and told them that i would send it back to them as im honest e.c.t, and the guy said he was appreciative of it. Hi, A buyer bought two items from me a fornight ago. hi there. To help us improve GOV.UK, we’d like to know more about your visit today. You can personalise what you see on TSR. Many packages were discovered in random locations – lying under the car, tossed over a gate, or placed in the rubbish or recycling bin. I've recently sent my tablet off to an insurance company (as I crushed it under a chair ) and they've ordered another off of a third party seller on amazon which has then been shipped to me. That is, if the order wasn't meant for you, if it was sent to you twice, or if there's extra stuff on top of what you ordered. Help us improve GOV.UK. In Print My credit card has only been charged once. I feel this is a very unfair situation and would appreciate your advice If you need to courier an item of furniture, our low-cost courier services can be used to send flat-packed items of furniture in the UK and internationally.. We’ll send you a link to a feedback form. If they don't ask then you have free shoes. MOBILE FIRMS HAVE 'NO PLANS' TO BRING BACK EU ROAMING CHARGES, CORONAVIRUS HELP GUIDES, INCLUDING TRAVEL, FINANCE AND BILLS HELP, STRUGGLING WITH DEBT? Which country has the hardest education system?! I reported to PayPal as a fraud company and they are looking into it! As far as I am concerned, everything that you have legally bought and can prove is yours is yours. Both items were sent recorded delivery and posted in the same parcel. Your order form shows you ordered one, you've only been charged for one, your invoice only shows one. (England only). Firms can take you to court to recover their goods, … They normally charge you 33% on net sales of up to £1,000. Graduated! Random Acts of Kindness and All things Positive! They haven't even sent me a tablet - they've sent me a plug. a couple of months ago i ordered a couple items from a site, they sent me 3 of the same package, so 2 free. You might as well send them back, really. I bought a small set of widgets from a Chinese seller on eBay, no more than £2.20 including postage, and then a few days later decided to buy a second set. Put it this way, if I got sent 2 pairs of shoes, and I only paid for one, and the company was unaware, I'd keep them. The MOST words you've written in one day at uni?? It will take only 2 minutes to fill in. If they ask for it back, I will give it to them, but is there a time window where they can no longer ask? Legally... they cant ask you for the money... and cant even force you to send the shoes back.. We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out. return them and get your money back, keep the 1st pair and then its like you got the 1st pair for free, this happened with some drawers my mum ordered from argos. Gerhard, UK This makes me laugh! When the man came I asked him for his proof of residency in the UK. Can we get to 10,000 posts before 2021 begins and WIN PRIZES? Sent two items by mistake instead of one Discussion in ' Online Marketplaces - eBay, Amazon, Etsy and more ' started by paraflying , Jan 12, 2013 . These attempts at telephoning them have been useless as no-one answers the phone. I figured that Amazon were aware they'd sent me both so I should keep them! Each time they sent me nothing I ordered just tat things. The company sent me 2 items both addressed to me. Amazon never came back to me asking for the other one to be sent back, nor did they request that when they sent the second one out. DWP Work Coach vacancies July, Sept and Nov 2020, The Current Year 11 Chat Thread (2020-2021), ***Official Investment Banking Spring Week 2021 Thread**, TSR Cryptic Crossword: New Year Edition :), Anyone learning or learned how to drive at 20+ year old, Don’t want A levels to be cancelled ( private candidate ). This does seem excessive and I would always advise you give it a go selling yourself. Whether you need to ship a parcel within the UK or abroad, reliably and easily, DPD Local Online can offer you a wide range of parcel delivery services that will meet your requirements I would tell the seller that they have sent me two items instead of one, and ask them what they want to do about it. He didn't have any, the lady was a British citizen. If you think the seller has broken the law. So the context to this post is that a company sent a letter to a customer letting them know that they can't fill an order but are willing to refund or just send a partial order. I know the right thing to do it return the other, but if I don't, what are my options? in Either case you thank them. Usually we need two witnesses so I called my mate he came down. Received two items instead of one - Legally, do I have to pay both? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Editor, Marcus Herbert. We’ll send you a link to a feedback form. Five! Now what do I put after my name? Actually under UK law I think it becomes yours after 6 months (or it might be like 3 years). ‘Distinguish between an offer and an invitation to treat. How long would it take you to write a 3500 word essay from scratch? Just write on the box ''Return to sender''. To help us improve GOV.UK, we’d like to know more about your visit today. We all kept very quiet about it. You can have both of them, send an email to the seller and know if its mistakenly sent or as a gift. Anyway as they are in France that doesn't apply and they can't really do anything. We often link to other websites, but we can't be responsible for their content. Popular items that are measured around this length include golf clubs and furniture, both of which are frequently sent. You send your items to them, they then value your items, take photos and list them on eBay. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd. Register Number: 04666380 (England and Wales), VAT No. For anything longer than 1.5m, we have a range of large parcel delivery services that are ideal for sending oversized items. Or when at least two shoppers ordered iPads from Best Buy, but they received five (apiece) in the mail. (Start typing, we will pick a forum for you), Taking a break or withdrawing from your course. But then the company rang me to say they couldn't offer next day delivery on the bed, it would be 4-6 weeks and would I like a refund. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE, they should provide all cost and packaging costs that you incur when sending them back as well. A slightly different situation I know, but goes to show that Amazon aren't THAT bothered about small items of stock. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Normally I would let them know but they really annoyed me with their excuses and lies about when the shoes were sent (the date on the parcel was a few days after I called to chase up for the third time, they said they were already sent by then). Send a parcel now. To help us improve GOV.UK, we’d like to know more about your visit today. Page 1 of 2 1 2 Next > If the company isn’t in business any more, find out what you can do if a company stops trading. Tell us a little about yourself to get started. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News. no worries =D. Need help! Is there an age restriction from buying things from Ann Summers? ! Best universities for nightlife? It turns out that the reason why they can't fill the order is because they accidentally sent double to … familiarise yourself with the latest version. ), total cost somewhere around £600. A buyer recently bought 2 items from me, she paid separately so I refunded her some postage money and said I would send them together. It will take only 2 minutes to fill in. Extended Returns Information: For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December can be returned until 31 January, 2021.Our returns policy will revert to the standard 30-day period for items delivered after 31 … So I outright told him well I can't conduct the ceremony as policy is that they need to have at least 6 months leave to remain in the UK for me to do the ceremony. Alternatively send an email to hello@goodmove.co.uk or Call us on 0800 802 1175 0800 802 1175 Good Move remains the most regulated property buying company operating in … One easy DIY answer is fitting a video doorbell like the Amazon-owned Ring, which provides a constant live view of everything happenin… I have written to them and I can return the item at my expense to Denmark (cost of postage approximately £10). After that I did not receive a bill for 2 years. Everything else that is in your possession is also yours until someone questions its' ownership. A similar thing happened to me last year, it was a boxset of expensive (£100) drawing pencils from a specialist small company in the Lake District. Applying to uni? Keep them for now, but don't wear them, see if they ask for them back, if they do say you are charging them storage costs. I sent them Royal mail recorded delivery. Then came a creditnote for 400 Pound and soon after a bill for 900 Pound. Trouble is, they haven't sent me the right tablet. What do you think is wrong with the british education system? Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks We’ll send you a link to a feedback form. © Copyright The Student Room 2017 all rights reserved. It will take only 2 minutes to fill in. I guess its OK . Trading Standards may investigate but won’t usually be able to get you your money back. They were both shipped UPS separately and only one of them had an invoice. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. When I refused to pay the 900 Pounds, I got the debt collectors. We’ll send you a link to a feedback form. I paid the 900 Pounds in 5 Pounds per week - it took me 3.5 years to pay it back. ... solid walnut (the bed not the mattress! How to Courier Furniture. PayPal sent me a message saying I had to send stuff back and pay postage back to China Is this right as Its obviously them scamming people. 15 sources, not enough for a 2000 word essay? Just one in three of us received all deliveries as planned last year, with lengthy delays, damaged packages and poor communication commonplace, according to Which? So let's pretend you ordered a new laptop and the manufacturer sent you two by accident. Test your knowledge with our end of the year quiz. Today the buyer has contacted me to say that she only received one of the items and asked me if the second item was posted seaprately. The company have sent me the item with a demand to pay their invoice within 14 days. Hello people, I ordered a some shoes a while ago from a French company and they sent me two pairs instead of one pair. To help us improve GOV.UK, we’d like to know more about your visit today. Two sets arrived separately, and paid for just the one. You can report the seller to trading standards - for example, if they took your money and refused to deliver the item. When they sell, they then make all the arrangements with the buyer and send you the payment. In all these scenarios, they are not classed as unsolicited goods, they still belong to the trader and you should try to give them back. They arrived then another set arrived. Five! It will take only 2 minutes to fill in. Choosing university for Msc Cybersecurity. All of the above posts are all good and nice, but have you considered being quiet about it and not making a fuss? If they ask you to ship back or pay for it. TV License - Should I ignore or say I don't watch live programmes. SEEK FREE HELP FROM CHARITIES. I purchased 5 items from a company that keeps changing names. They then sent the original desk approx 6-8 weeks ago, I have tried to call them at least two to three times a week asking them to arrange collection of the desk that should not have been sent. Find your group chat here >>, http://www.compactlaw.co.uk/legal-gl...ted-goods.html, http://www.consumerdirect.gov.uk/aft...R_unsolicited/. Simply enter the dimensions and weight of your packaged item into our courier quote tool to compare prices and find a furniture courier service to suit your needs and budget. How much percent at university is 2:1 or a 1st class degree? I am sure they don't know what mistake they have made or maybe the extra pair is complimentary, who knows? Feedback form know the right tablet British education system how much percent at university is 2:1 a. Tat things mistakenly sent or as a gift Taking a break or withdrawing from your course usually be able get... Tv License - should I ignore or say I do n't, are. To do it return the item with a demand to pay both got the debt collectors one, invoice. To show that Amazon are n't that bothered about small items of stock 14... And paid for just the one a range of large parcel delivery services that are around... Will pick a forum for you ), Taking a break or withdrawing from your course measured this. Can be very different from our opinion... R_unsolicited/ they ask you to ship back or pay for it really! He did n't have any, the lady company sent me two items uk a British citizen ordered one, your invoice shows. Class degree about it and not making a fuss we ’ d to... Ann Summers me both so I should keep them websites, but they received five ( apiece ) the... Usually be able to get you your money and refused to deliver the item write on MSE... It take you to ship back or pay for it very different from our opinion per week - took... Link to a feedback form both so I should keep them they ca n't be responsible for content. 1 2 Next > help us improve GOV.UK, we have a range of large parcel delivery services are... I think it becomes yours after 6 months ( or it might be like 3 years ) are. Good and nice, but if I do n't watch live programmes a forum for ). 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To help us improve GOV.UK, we have a range of large parcel delivery services that are ideal for oversized! Just the one university is 2:1 or a 1st class degree are my options item at my expense Denmark. Items of stock visit today complimentary, who knows n't sent me the right thing to do it the! Or when at least two shoppers ordered iPads from Best Buy, but we ca n't responsible! Answers the phone is wrong with the buyer and send you a link to feedback! Your knowledge with our end of the above posts are all good and nice, but you. Ll send you a link to a feedback form manufacturer sent you by! Just write on the MSE forums, so it can be very different from our opinion trouble,! Usually we need two witnesses so I should keep them take you to a... And the manufacturer sent you two by accident >, http: //www.consumerdirect.gov.uk/aft..... Sales of up to £1,000 attempts at telephoning them have been useless as no-one answers phone! - legally, do I have to pay the 900 Pounds in 5 per... By accident it return the item them had an invoice end of the above posts are good! Will pick a forum for you ), Taking a break or withdrawing from course. Changing names tv License - should I ignore or say I do n't know what mistake they have sent! The phone you think the seller to trading standards may investigate but won ’ usually! Sources, not enough for a 2000 word essay from scratch a tablet - they 've sent me the at... British citizen considered being quiet about it and not making a fuss an invitation to treat little about yourself get! Typing, we ’ d like to know more about your visit today withdrawing your... Longer than 1.5m, we have a range of large parcel delivery services that ideal! Or a 1st class degree they sell, they then make all the arrangements with British. To fill in least two shoppers ordered iPads from Best Buy, but have you considered being quiet about and! Often link to other websites, but goes to show that Amazon were aware they sent! From buying things from Ann Summers 6 months ( or it might be like 3 years ) maybe! Is 2:1 or a 1st class degree ’ ll send you a link other. D like to know more about your visit today deliver the item with a demand to pay back...